RETURN POLICY

Rosebud Stitchery

Last Updated: December 16, 2025

IMPORTANT: CUSTOM-MADE PRODUCTS

We make each order according to the measurements confirmation from the customer. Therefore, we DO NOT provide returns or exchanges.

Please confirm your measurements carefully before placing the order.

ALTERATIONS

While we do not accept returns or exchanges, we are happy to alter the dress if needed.

Alteration Process:

Contact us within 3 days of receiving your order
Ship the product back to us
Alteration will take 7 working days
Customer is responsible for shipping costs (both ways)

To request an alteration:

Email us at rosebudstitcheryy@gmail.com
WhatsApp us on +91 70259 96269
Provide your order number and alteration details

REFUND

We offer refunds only if the garments are defective or damaged upon receipt.

For refund against defective or damaged products, the same will be refunded to the original payment source within 5 days of receipt of product.

To report defective/damaged products:

Contact us within 48 hours of delivery
Email us at rosebudstitcheryy@gmail.com
WhatsApp us on +91 70259 96269
Provide photos of the defect or damage

CANCELLATION

We don’t offer any cancellations. If you cancel the order and the order has been shipped out from the warehouse, the customer will be liable to pay the shipping fee incurred for the same.

MEASUREMENT RESPONSIBILITY

Since all our products are custom-made to your measurements:

Double-check all measurements before submitting your order
Refer to our measurement guide for accurate measuring
We are not responsible for fit issues resulting from incorrect measurements provided by the customer
We recommend professional measurement assistance if unsure

CONTACT US

For any queries regarding alterations, defects, or damages:

Email: rosebudstitcheryy@gmail.com
WhatsApp: +91 70259 96269
Instagram: @rosebud_stitchery
Website: rosebudstitchery.com

This policy is subject to change without prior notice. Please check this page regularly for updates.